Shipping Policy

CT3DPrinting Shipping Policy

Shipping Policy

Thank you for visiting and shopping at CT3Dprinting… Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

Some orders will need to be printed so please allow at least 3 days for this.

Larger orders e.g. cosplay full body suits or helmets will take longer to print and can be anything up to 30 days plus- in these cases please contact us BEFORE purchase so we can let you know approximate timings for delivery as well as delivery costs.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

As a general rule Processing time + Carrier transit time +1 day = Estimated Delivery date

For example: Processing time is 3-5 business days and transit time is 5 -7 business days then your expected delivery will be 8-12 days from the date of purchase.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Royal Mail Standard

5-7 business days

Flat rate £5

Royal Mail Two Days

2 business days

£12

Royal Mail next day

Next day

£15

Shipping rates may vary from time to time and CT3DPrinting reserves the right to alter/amend shipping rates without notice.

* Overnight delivery is only available for orders with delivery addresses within the United Kingdom

All orders over £60 are normally delivered free of charge – CT3DPrinting reserves the right to alter/amend this from time to time without notice.

Delivery delays can occasionally occur. When this happens please allow 2-3 days and if delivery has not arrived please contact the mail service with tracking numbers.

CT3DPrinting will not be liable for late delivery – the purchaser must contact the service mail provider with tracking number details and request a search for the item/s.

 
 

Shipment to P.O. boxes addresses

CT3Dprinting does not ship to PO Box addresses

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

CT3DPrinting is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

CT3DPrinting is not liable for any products damaged or lost during shipping, either domestic or International. If you received your order damaged, please contact the shipment carrier to file a claim.

Take pictures on delivery if packaging has been damaged before making a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

CT3Dprinting ships to the following countries: United States, Norway, Germany, Greece, Spain, Italy, Sweden, Switzerland, New Zealand, Austria, Australia, France, Netherlands, Portugal, Ireland, Denmark.

If your country is not listed please contact us and we will be happy to help arrange delivery to your Home Country  

Costs for international Shipping vary and delivery will take at least 7-14 days for delivery.

Your shipping cost will be calculated at check out

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.